Terms & Conditions

Shipping and Handling

Carter Engine Parts ships all domestic (Canadian) orders via Canada Post Expediated Service. For our American Customers in the Lower 48, shipping is by UPS, Fedex or USPS.  We ship from a US Warehouse closest to you.

We offer a Flat Rate Shipping of $12.95 on all orders regardless if in Canada or the USA (Alaska and Hawaii excluded)  Certain items such as Cylinder Heads and Crankshaft Kits require additional shipping and we would be pleased to Quote prior to order.

Delivery Times

Delivery time from Carter Engine Parts ranges from 2 to 10 business days, depending on your delivery area. Rural addresses may take an additional 1 to 2 days.

Cores

All cores  must be returned to:

     Carter Engine Parts
     5238 Kaitlyns Way.
     Nanaimo BC  V9T 5W1

For US Customers :

     Carter Engine Parts
     1927 Boblett St
     Blaine, WA   98230

Freight must be prepaid. The manufacturers require that cores be returned in original boxes. Cores must be rebuildable and not damaged, broken, disassembled or have missing pieces. All returns must have reference to initial order.

Returns

All returns must be prepaid and within 30 days of purchase. No collect shipments will be accepted. Return parts in original box undamaged to:

     Carter Engine Parts
     5238 Kaitlyns Way.
     Nanaimo BC  V9T 5W1

For US Customers :

     Carter Engine Parts
     1927 Boblett St
     Blaine, WA   98230


Only new, unused parts and defects will be accepted for refunds. All new returns are subject to a 15% restock charge. All returns must have copy of Invoice and reason for return. Parts for Return must be in sale-able condition.  No gaskets will be refundable if opened.  Contact us for return goods number prior to shipping.

Warranty:

All manufacturers warranties apply, visit the manufacturers website for specific information. Performance parts and parts used for racing or competition are warranted against manufacturers' defects only. They are not warranted for wear or breakage under any circumstance. Inspect your parts before use. If you are returning electrical parts for warranty consideration, please call Customer Service before you ship them. Some manufacturers require the parts be sent directly to them. Gaskets cannot be returned for a refund once opened.

Refunds

Refunds from charge card orders are credited to the same card number from which the purchase was made.

Prices

All prices are subject to change.